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Anonymous Call Rejection
User can reject calls from callers who have restricted caller ID.
Basic Call Logs
Enables users to view and dial from lists of stored numbers -- missed calls, received calls, dialed calls.
Call Forwarding Ring Splash
Enables users to have a short ring burst played to remind when Call Forwarding Always, Call Forwarding Selective, and/or Do Not Disturb are set and triggered.
Call Forwarding Selective
Define criteria that causes certain incoming calls to be redirected to another destination.
Call Notify
Define multiple criteria sets that cause certain incoming calls to trigger an e-mail notification or short message to a cell phone.
CommPilot Call Manager
A web-based tool to access services as an alternative to using feature access codes.
CommPilot Express
Allows user to pre-configure multiple profiles for managing incoming calls.
CommPilot Personal Web Portal
Web portal that allows users to activate and customize services.
Directed Call Pickup
User can answer a call to another phone in group by dialing the feature access code followed by the extension of the ringing phone.
Diversion Inhibitor
Proovides the option to prevent calls that are redirected by a user to be redirected again by the called party to their voice mail.
Enterprise Toolbar
Toolbar that enables users to make and accept phone calls plus change settings from within Outlook, Explorer, or Firefox.
Hoteling Guest
Allows user with guest priviledges to make and receive calls from host phone. Login is via web or voice portal.
Outlook Integration
Integrate personal Outlook contacts with CommPilot Call Manager.
Priority Alert/Ringing
Set criteria through CommPilot for priority alerts to certain calls.
Push to Talk
User to uer intercom service across an enterprise.
Remote Office
Enables users to access their phone service from any phone.
Selective Call Acceptance
Users define multiple criteria sets for which incoming calls are allowed. All others are blocked.
Selective Call Rejection
Users define multiple criteria sets for which incoming calls are blocked.
Sequential Ring
User defines a "find me" list of phone numbers that are alerted sequentially for incoming calls that match criteria.
Simultaneous Ring
Enables multiple phones to ring simultaneously when calls are made to an office number.
Voice Portal Calling
Users make calls from the voice portal just as if being made from their desks.
Voice Mail
Record messages for incoming calls that are directed to voicemail. Access voice mail from any phone.
Call Transfer
Calls can be transferred to other extensions or other numbers, either with notification to the person receiving the call (consultative transfer) or with no notice (blind transfer).
Call Waiting
Enables a user to answer a call while already engaged in another call. Initial call is held while new call is answered.
Calling Line ID Delivery
Enables the delivery of the caller's identity to the user.
Calling Name Delivery
Provides the calling name for incoming calls by querying an external database for the informationn (if not received in call set-up messaging).
Cancel Call Waiting Per Call
Call Waiting can be cancelled on a per call basis by dialing a feature access code before making a call or after a switch-hook flash during a call. When call is over, Call Waiting is restored.
Customer Originated Call Trace
Enables users to request that a call received be automatically traced by dialing a feature access code after the call.
Dial Tone/Connectivity
Ability to make/receive calls from internal and external parties.
Do Not Disturb
Allows users to activate/deactivate service so that incoming calls are given a busy treatment.
Extension Dialing
Enables users to dial extensions to call other members of their business group/enterprise.
Flash Call Hold
Users can hold a call by flashing the switch-hook and dialing the feature access code. To reconnect, the switch-hook is flashed again and feature access code dialed.
Last Number Redial
Enables users to redial last number they called. Done through CommPilot Call Manager or by dialing feature access code.
Three-way Calling
Enables a user to make a three-way call with two other parties.
Call Forwarding
User can set phone to divert calls to another phone number.
Call Return
Enables a user to call the last party that called, whether or not the call was answered. Executed by dialing the feature access code or through CommPilot Call Manager.
Speed Dial 8
Single-digit codes can be set up for speed dialing up to 8 numbers.
Speed Dial 100
Two-digit codes can be set up for speed dialing up to 100 frequently called numbers.
Distinctive Alert/Ringing
Provides a different call waiting tone (alert) or a different ringing cadence for intra-group calls versus calls received from outside the group.