Anonymous Call Rejection
User can reject calls from callers who have restricted caller ID. |
Basic Call Logs
Enables users to view and dial from lists of stored numbers -- missed calls, received calls, dialed calls. |
Call Forwarding Ring Splash
Enables users to have a short ring burst played to remind when Call Forwarding Always, Call Forwarding Selective, and/or Do Not Disturb are set and triggered. |
Call Forwarding Selective
Define criteria that causes certain incoming calls to be redirected to another destination. |
Call Notify
Define multiple criteria sets that cause certain incoming calls to trigger an e-mail notification or short message to a cell phone. |
CommPilot Call Manager
A web-based tool to access services as an alternative to using feature access codes. |
CommPilot Express
Allows user to pre-configure multiple profiles for managing incoming calls. |
CommPilot Personal Web Portal
Web portal that allows users to activate and customize services. |
Directed Call Pickup
User can answer a call to another phone in group by dialing the feature access code followed by the extension of the ringing phone. |
Diversion Inhibitor
Proovides the option to prevent calls that are redirected by a user to be redirected again by the called party to their voice mail. |
Enterprise Toolbar
Toolbar that enables users to make and accept phone calls plus change settings from within Outlook, Explorer, or Firefox. |
Hoteling Guest
Allows user with guest priviledges to make and receive calls from host phone. Login is via web or voice portal. |
Outlook Integration
Integrate personal Outlook contacts with CommPilot Call Manager. |
Priority Alert/Ringing
Set criteria through CommPilot for priority alerts to certain calls. |
Push to Talk
User to uer intercom service across an enterprise. |
Remote Office
Enables users to access their phone service from any phone. |
Selective Call Acceptance
Users define multiple criteria sets for which incoming calls are allowed. All others are blocked. |
Selective Call Rejection
Users define multiple criteria sets for which incoming calls are blocked. |
Sequential Ring
User defines a "find me" list of phone numbers that are alerted sequentially for incoming calls that match criteria. |
Simultaneous Ring
Enables multiple phones to ring simultaneously when calls are made to an office number. |
Voice Portal Calling
Users make calls from the voice portal just as if being made from their desks. |
Voice Mail
Record messages for incoming calls that are directed to voicemail. Access voice mail from any phone. |
Call Transfer
Calls can be transferred to other extensions or other numbers, either with notification to the person receiving the call (consultative transfer) or with no notice (blind transfer). |
Call Waiting
Enables a user to answer a call while already engaged in another call. Initial call is held while new call is answered. |
<Calling Line ID Delivery
Enables the delivery of the caller's identity to the user. |
Calling Name Delivery
Provides the calling name for incoming calls by querying an external database for the informationn (if not received in call set-up messaging). |
Cancel Call Waiting Per Call
Call Waiting can be cancelled on a per call basis by dialing a feature access code before making a call or after a switch-hook flash during a call. When call is over, Call Waiting is restored. |
<Customer Originated Call Trace
Enables users to request that a call received be automatically traced by dialing a feature access code after the call. |
Dial Tone/Connectivity
Ability to make/receive calls from internal and external parties. |
Do Not Disturb
Allows users to activate/deactivate service so that incoming calls are given a busy treatment. |
Extension Dialing
Enables users to dial extensions to call other members of their business group/enterprise. |
Flash Call Hold
Users can hold a call by flashing the switch-hook and dialing the feature access code. To reconnect, the switch-hook is flashed again and feature access code dialed. |
Last Number Redial
Enables users to redial last number they called. Done through CommPilot Call Manager or by dialing feature access code. |
Three-way Calling
Enables a user to make a three-way call with two other parties. |
Call Forwarding
User can set phone to divert calls to another phone number. |
<Call Return
Enables a user to call the last party that called, whether or not the call was answered. Executed by dialing the feature access code or through CommPilot Call Manager. |
Speed Dial 8
Single-digit codes can be set up for speed dialing up to 8 numbers. |
Speed Dial 100
Two-digit codes can be set up for speed dialing up to 100 frequently called numbers. |
Distinctive Alert/Ringing
Provides a different call waiting tone (alert) or a different ringing cadence for intra-group calls versus calls received from outside the group. |
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