Hosted Call Recording is easy to administer and easy to use, but is also comprehensive enough to meet the very specific needs of each business. For example, the application supports the supervisor’s ability to control access based upon permissions, the capability for users to add comments and annotations to calls, the functionality to add user-defined categories as well as the ability to capture recordings from the beginning even if the decision to record was made mid-call. Reports can be viewed statistically or graphically, searchable functions simplify management, and recordings can be played back on all standard media players.

For information on the iPBX Hosted Communications Service, click here.

Recording of telephone conversations is governed by both federal and state laws.  Be sure to comply with all applicable laws when recording phone calls.  For more information, click here.