ITx for Workstations
Instant stress relief, just a call away.
Managing and troubleshooting complex user workstation environments requires the right skills, a dedicated focus, and an efficient response. Overburdened staff and unreliable workstations can seriously impact user productivity – and, ultimately, your bottom line.
With ITx for Workstations, DSCI delivers the right skills to ensure that your users’ desktops and laptops remain healthy and stable. This service combines monitoring and management tools with expert resources to deliver complete system and user support.
ITx for Workstations Service Features
Proactive Maintenance Services
For all workstations under service agreement, we’ll manage ongoing Microsoft patching and third-party application updates.
We’ll provide a monthly report of the workstations that are under service agreement, including their patch levels. This allows you to keep track of your systems’ current status for budgetary and timely refreshing.
Troubleshooting and Repair Services
For all workstations under service agreement, we will troubleshoot any functionality and installation issues with Microsoft Windows and other approved applications. We will also remotely troubleshoot software for peripherals supported by the Microsoft OS, including monitors, keyboards, mice, and printers.
Administrative Support Services
We’ll provide remote assistance with OS configuration changes, such as adding local users and changing passwords.
Running a business is stressful enough without also having to worry about your workstations. Let DSCI worry about it, so you don’t have to. To learn more, contact DSCI to schedule a free consultation.