DSCI offers these technology solutions designed to help legal firms.
Manage Multiple Offices
If your firm has several partners and multiple offices, it can be difficult to keep everyone on the same page.
Wherever your users are, our UCx Hosted Unified Communications Service seamlessly connects them all with voice, video, instant messaging, desktop sharing, and many other features that make it easy to connect and collaborate.
Stay Connected While on the Road
Cases can move very quickly. If there’s an important development, you need to be notified as fast as possible.
UCx allows you to pair your desk phone with your mobile phone, so inbound calls will ring on both. And with Unified Messaging, you’ll also be notified of new voicemails by email or text message.
Time is Money
Since you’re billing your clients for your time, “time is money” in a very literal sense. You need a way to stay in touch with as many of them as possible, while also managing travel time and costs.
With UCx, you can use account codes and call accounting reports to easily identify billable calls. Also, video calling enables you to hold face-to-face conversations with clients or expert witnesses even if time or budget restricts your travel.
Recording Voice Conversations
Since interaction with clients is often done over the phone, you need to keep detailed records of each conversation in order to ensure you have the correct information.
Hosted Call Recording is integrated with UCx. This web-based call recording application allows you to add searchable annotations, attach documents, export for archival, and much more.