Whether you have one retail location or a full chain, DSCI’s technology solutions will help you to operate more efficiently.
Provide First-Class Customer Service
First and foremost, you’re in the business of keeping your customers satisfied. You need to offer the best possible customer service in order to improve customer loyalty and, ultimately, increase sales.
With our UCx Hosted Unified Communications Service, you can easily create and configure auto attendants or call centers, allowing you to route your customers’ calls to the right people as quickly as possible.
When your margins are razor-thin, you have to make every dollar count.
Our hosted communications and connectivity services are managed and delivered over the DSCI network. By avoiding costly upgrades, maintenance, and on-site support for your premises-based system, you’ll significantly reduce your total cost of ownership.
Manage Multiple Retail Locations
If you’re a chain with several locations, you need to give your customers a way to reach the right location quickly, while also keeping all of the locations connected with each other.
UCx seamlessly connects all locations with auto-attendant routing, common dialing plans, free calls between sites, and much more.
Manage Staff Fluctuation
Most part-time positions have a high rate of turnover, requiring constant changes.
With the DSCI Web Portal, you can easily make moves, adds, and changes to your phone system whenever they are required.